
FREQUENTLY ASKED QUESTIONS
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CHARTER CRUISE BOOKINGS
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How do I confirm or “book” a Be You! Charter Cruise?
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​Please go to the Be You! website booking page at www.beyoucreate.com. Click “Book Now” and choose the option that you prefer from the the FareHarbor pop-up box. We encourage you to first visit the “Vessels” tab for more information. If you are already familiar with the various options, you can simply click the red “Book Now” button and begin the online booking and purchase process.
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When are your charter cruises available?
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Charter cruise dates are available from April 1st through November 30th at the dates and times listed in the online booking process. To review available dates and times, (1) Go to website booking page at www.beyoucreate.com, (2) click “Book Now" (3) A pop-up box will appear through FareHarbor (4) Select your vessel, desired date, and time.
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How long does a charter cruise last?
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Each charter cruise is a minimum of 2 hours. Charters may last up to 4 hours.
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Can I extend the time of my charter cruise?
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Time extensions of up to 2 additional hours are allowed, subject to our availability. Please request time extensions at least 48 hours before the scheduled booking start time. Price for additional hour varies based on date and time.
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How late can we make changes to our booking without additional cost?
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Tour booking service reductions or date/start time changes: Because our staff has to be scheduled weeks in advance for charter tours, (i) changes by a client to their booking date to another available date and/or start time modifications or (ii) service reductions, such as time reductions or reductions in group size or other requested services, for a booked charter tour must be made at least ten (10) days or 240 hours before their charter tour start time or, at our discretion, (a) the deposit and tour may be forfeited or (b) you will be charged a $150 fee.
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Tour booking service increases: Any modifications to increase the services of the booking, e.g. time extensions, the addition of a paint party to a charter cruise, and additional guests, must be made at least 48 hours before the scheduled start time of the booking. Any such changes made within 48 hours of the start time of the booking may be allowed, subject to availability, but a $125 modification fee will be assessed.
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If I cancel or postpone my booking, can I apply my deposit to another booking?
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Because we have to assign our staff many weeks ahead, if you cancel your booking less than 2 weeks (14 days or 336 hours) before your charter tour date and time, your deposit and your tour will be forfeited and cannot be applied to another booking. If you cancel or postpone your tour prior to two weeks of your booking, your deposit can be applied to another tour provided it occurs during the same year of your initial booking.
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Can groups and couples bring their own food and beverages?
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You may bring your own beverages for Lavish tours. Absolutely NO RED WINE. Please select our "Catering" tab to view food options. Once your desired food choices are made, you may add them to your reservation under the "Book Now" tab. Please place your order at least 7 days prior to your tour date and preferably at the time of booking.
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If booking the Navigator vessel, you may not bring on your own alcohol. There's two options if you wish to have alcohol during your tour: 1) Open bar (alcohol is purchased through us by the host in advance) 2) Cash bar (guests pay the bar for their desired beverage). Both spirit packages comes with a licensed bartender. Non-alcoholic beverages are allowed.
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Is smoking or hookah allowed?
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No smoking is allowed. No hookah is allowed either.
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Can we bring candles and light them during boat charter tours?
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No fire of any kind is allowed on the pier or on the boat.
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ADD PAINT PARTY TO CRUISE BOOKINGS
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How long does paint portion of the cruise last?
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If you chose to add a paint party session onto your reservation, it will occupy about 40 minutes of your total tour time.
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Where will the painting occur?
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The painting session will occur on the pier of the marina right next to the boat. You will have an amazing view while you paint and sail. We will set up everything for you in a fun, relaxing, and safe environment.
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MOBILE PAINT PARTY BOOKINGS
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How do I confirm or book a Be You! Mobile Paint Party?
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Please give us a call if you wish to book a Mobile Paint Party (301)789-8347.
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How long is a mobile paint party?
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Each mobile paint party lasts a minimum of 2 hours.
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For mobile paint parties, do you provide food and beverages, including alcoholic beverages?
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No, the client group provides the food and beverages, but we bring the fun! We will have all of the paint supplies that you will need to have a wonderful experience. You can provide your own alcoholic beverages.
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How late can we make changes to our mobile paint party without additional cost?
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Because our staff has to be scheduled weeks in advance for mobile paint parties, (i) changes by a client to their booking date to another available date or (ii) time reductions or reductions in group size for a booked party must be made at least seven (7) days or 168 hours before their paint party start time or the deposit and mobile paint party may be forfeited or a $150 fee may be imposed.
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Any other modifications to the booking, e.g. time extensions, start time modifications, and additional guests, must be made at least 48 hours before the scheduled start time of the booking. Any such changes made within 48 hours of the start time of the booking may be allowed, subject to availability, but a $125 modification fee will be assessed.
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Where will the painting occur?
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A location of your choice withing the DC, Maryland, & Northern Virginia area.
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REFUNDS​​
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Do you give refunds?
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No, there is a strict 'No Refunds' policy.
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Note: Bookings on federally-recognized holidays, plus Mother's Day, Father's Day, Halloween, and Valentine's Day require a 50% premium increase on the total price.
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DEPOSITS AND PAYMENTS
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Is a deposit required for a charter cruise?
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Yes, at the time of booking, the website will prompt you to pay a deposit to confirm your booking date and time.​ Deposit amount varies based on your tour length and add-ons (catering, beverage packages, steward/stewardess, painting, decor, and/or bartender).
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Is a deposit required for a mobile paint party?
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Yes. For mobile paint parties, an amount equal to $20 per person is required at the time of booking.
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Are deposits and any other payments refundable?
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No, deposits and all other payments are non-refundable. There is a strict 'No Refunds' policy for any payments, including deposits, interim payments, and final payment.
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If I cancel my booking, can I apply my deposit to another booking?
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Because we have to assign our staff many weeks ahead, if you cancel your booking less than 2 weeks (14 days or 336 hours) before your charter tour date and time, your deposit and your tour will be forfeited and cannot be applied to another booking.
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Note: Once your booking is confirmed, we will electronically send you an invoice that details the remaining online payment required.
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ADDITIONAL QUESTIONS
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​Are children allowed to be in a group booking a charter cruise?
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Yes, they are. Children under the age of 13 must wear a U.S. Coast Guard approved children’s life jacket. Children under the age of 4 must wear a U.S. Coast Guard approved life jacket appropriate for an infant, toddler, or young child. Client groups with children should provide notice of their ages when completing the waiver forms. ​
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Bathroom usage
It is advised that clients use the bathroom before boarding the vessel.
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For the charter cruises, can we connect to Bluetooth audio and bring music to play during the 2 hours?
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Yes, you can! We have Bluetooth ready audio that can connect with your phone or other device if you bring music that you would like to have played. We encourage you to do so.
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If I would like to request potential accommodations for disabled guests, how do I do so?
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Any client seeking accommodations for disabled guests must contact Be You! staff at least 14 days prior to the client's boat tour date at info@beyoucreate.com or 301-789-8347 to determine which accommodations can be provided.
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What happens if the boat has mechanical challenges?
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While it is very rare, mechanical challenges can arise before your boat charter tour date. If a mechanical issue requires postponement of your charter tour, we will expeditiously reschedule your tour for the next available date.
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For the charter cruises, what happens if there is inclement weather or other 'Acts of God?'
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If there is inclement weather preventing the charter cruise from occurring, we will promptly give the group a new date.​​
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I still have questions. Who do I contact?
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If you still have questions, please do not hesitate to contact us at info@beyoucreate.com or 301-789-8347.
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